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Terms & Conditions

Octavio Technologies provides this web site and related services subject to the following terms and conditions. USE OF THIS SITE IMPLIES AN AGREEMENT TO ABIDE BY AND BE BOUND BY THESE TERMS. Therefore, please read the following information carefully.

All services including but not limited to Web Design / Web Development/ Web Applications Development / Search Engine Optimization / Social Media Marketing are carried out and accepted after total analysis and creation of a complete scope document, in order to ensure that our teams have full understanding of the work needed to be done, eliminating possibilities of any project cancellation / reversal / dispute.Staged development will result in deliverables(milestones) as specified in the schedule supplied.

Once development work has begun, changes and additions to the required tasks will only be accepted by negotiation with Octavio Technologies.

Payment terms
→ For small works with billable amount less than $100 and quick support 100% deposit needs to be made by client prior to project initiation.
→ For medium projects  with billable amount less than $2500, 50% deposit needs to be made by client prior to project initiation.
→ For bigger projects the total agreed amount would be broken into milestones and 50% deposit needs to be made by client prior to each milestone.Balance payment for each stage(milestone) will be due on delivery.

The duration of the project will be as defined in the schedule supplied. Extensions to this time frame caused by non-delivery of materials or non-completion of agreed tasks by the client as specified in the schedule of this document may result in additional charges by Octavio Technologies.

If extensions to the agreed timescale become necessary due to the non-delivery by the client of agreed content, assets, sign-offs or other necessary components on or before the deadline dates specified in the schedule supplied, Octavio Technologies reserve the right to invoice pro-rata for work carried out up to the agreed payment date.

It shall be the responsibility of the client to ensure that all data and content assets supplied to Octavio Technologies are legally permitted for use, and that any restrictions on use or necessary copyright notices are notified in writing to Octavio Technologies. Octavio Technologies accept no liability for breach of copyright or other intellectual rights on data included in the finished product.

Stock photography and any photos and/or images not provided by the client. Stock photography purchased on behalf of client for use in website development is billable and this amount is separate from the amount quoted for website design and development .
Travel expenses for necessary meetings and approved journeys undertaken by Octavio Technologies staff and associates will be charged to the client at cost.

Octavio Technologies and its sub-contractors shall ensure that the services are carried out with reasonable care and skill in accordance with the client’s instructions. In the event of any element of the services provided being unacceptable, and it being shown that this is due to negligence on the part of Octavio Technologies and its sub-contractors, then our only obligation shall be either to repeat that element of the service at no extra cost, or to refund (or waive) any money paid (or payable) for that element of the service except advance deposit amount. These warranties specify the entire liability. Whilst Octavio Technologies will take all necessary steps to ensure that delivered applications are complete and bug free, final testing and approval of the delivered product shall be the responsibility of the client.

On release of the work, Octavio Technologies will undertake second-line technical support of the product for a period of 30(thirty) days; on no account will Octavio Technologies be involved in direct customer support beyond this period unless client has opted for annual maintenance plan.
All intellectual property rights associated with any original computer software source code developed under this agreement remain the property of Octavio Technologies. The client will be granted a royalty free, non-exclusive, irrevocable license to reproduce, publish and use it, in part or in whole, for subsequent development of the product(s) covered by this agreement. A copy of the source code, together with its associated documentation, will be retained by both parties at the end of the contract period.

The completed project may include executable code from other sources. Octavio Technologies will ensure that it has the necessary rights to use such code. In addition, where it is required that this code be distributed to the end-user, then Octavio Technologies will ensure that it has the necessary rights to grant the licence as described in the previous paragraph.

The intellectual property rights associated with the user interface, screen designs and the overall ‘look and feel’ of the product will become the property of the client.

Octavio Technologies will be appropriately acknowledged within the product and associated documentation as designers and software realisors of the product.

Any quotation of service will be valid for 30 days from the date issued. Any features or services not included in the original quote will be subject to extra charges.

Octavio Technologies reserves the right to decline any project believed to promote racism, pornography, or any other content objectionable in nature.

Because customer service is in integral part of our business strategy, all of our projects include a one-time one hour complimentary training session in order for our clients to better make use of their new web technology. Additional training hours can be purchased at our standard hourly rate or applied against your existing maintenance contract.

Octavio Technologies will not be held liable for any indirect, special, or consequential damages or any loss of profits or revenue which may arise in connection with any of the projects we develop. We reserve the right to stop or delay any project for any reason without liability. Octavio Technologies will notify the client of any changes in the project development status and make appropriate arrangements without any delay. If the project is stopped as a result of actions taken by Octavio Technologies, a refund will be given to the client minus any billable hours. Octavio Technologies will not be held responsible for any issues, damage, email problems, Web site hacks or attempts, or downtime which results from the use of an outside hosting company, internet service provider, domain name registrar, or any other outside agency. Outside services are considered independent to those offered by Octavio Technologies.
This agreement may be terminated at any time by the client, provided such termination is notified in writing. The client will agree to pay within 30 days all amounts due under the terms of the agreement up to the date on which notification is received, with pro-rata payment for dates which fall between scheduled payment stages. On receipt of payment, Octavio will deliver to the client all material and software produced to date.

This agreement may be terminated at any time by Octavio Technologies with 30 days written notice. The client will agree to pay within 30 days all amounts due under the terms of the agreement up to the agreed termination date, with pro-rata payment for dates which fall between scheduled payment stages. On receipt of payment, Octavio Technologies will deliver to the client all material and software produced to date.